Security starts with us.
As a specialist IT security and network service provider, we protect your business from digital threats – reliably, transparently and tailored to your specific needs. Whether it’s network security, site connectivity or managed security services, we have the right answers and solutions for your IT questions and requirements. We work with you to build IT solutions and assist you with operations and any issues that arise. Our expert service team is available 24/7, so you can always rely on your network.
We have been providing our customers with IT-related services for over 25 years.
During this time, our way of working has changed significantly, and this change is part and parcel of our business. Yet one thing has always remained at the heart of what we do: high-quality service to ensure your satisfaction.
ITIL for Quality Assurance
For several years now, we have been aligning our internal processes with ITIL (IT Infrastructure Library). This means designing IT services in a targeted and customer-focused manner. Responsibilities within IT processes are clearly defined, and effective, customer-focused procedures are in place.
In recent years, ITIL has become the global de facto standard for IT service management. Among IT managers, there has been a growing awareness and a shared terminology for IT service management. This is an essential prerequisite, even in situations where the operation of IT infrastructure is to be outsourced. Through ITIL, the customer-supplier relationships required in such cases can be defined, for example.
ISO 27001 for greater security
An important step in our ongoing transformation was the certification of our company to ISO 27001, which requires us to maintain consistent quality assurance. As a result, our internal processes and systems are being sustainably enhanced and improved through the implementation of additional security measures.
You’re familiar with the story of the chain and its weakest link. The same applies to your IT security.
A single unprotected system, a misconfigured access point or an undetected vulnerability can be enough to put your entire IT infrastructure at risk. We don’t just maintain the system; we also carry out regular health checks – so that nothing is left to chance.
It all comes down to how it’s managed
To ensure your firewall always operates at peak performance and remains secure, various operational factors must be properly managed. That’s exactly what we specialise in! With our full-service maintenance packages, you’re in safe hands: we take care of monitoring, ensuring your systems function correctly and are kept up to date. After all, even the best firewall is only as good as the care it receives.
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Analysis of network problems
Setting up large networks or LANs can necessitate highly complex structures. Redundant paths require dynamic routing or Spanning Tree. For these techniques to function reliably, they must be configured correctly.
However, port configuration and packet sizes often need to be specifically configured to ensure everything runs smoothly.
All of this requires in-depth knowledge and experience in Layers 2 and 3 of the OSI model, as well as the associated protocols. In the field of Wi-Fi, additional expertise in high-frequency and radio technology is also required. We can provide all this expertise.
Sometimes the network freezes
“Does this sound familiar?”
It does to us too! We’ve been developing solutions for this over the last 25 years, so we can help you. We work with you to analyse exactly what is happening in your network and get to the root of the problem step by step. We help you to configure the systems correctly or optimise structures. Sometimes a device is faulty or an update needs to be installed. In this case too, we can help you find the cause of the problems and resolve them.
Do you have any questions or would you like to find out more about our IT services?
Get in touch – we’d be happy to advise you personally, work with you to develop the right solution for your business, and provide reliable support from planning right through to implementation. We look forward to hearing from you!
Reliability knows no time
It’s Friday evening and the online shop is down. All VPNs are down. The firewall isn’t cooperating. That’s enough to make your palms sweat. A complete breakdown in communication with the outside world can quickly bring entire production sites to a standstill.
Our 24/7 service means maximum support for you – at any time, including weekends and public holidays. Our experts are available round the clock to resolve issues quickly and ensure the smooth running of your IT systems. This minimises downtime and ensures maximum operational reliability.
Managed Service
Managed Service means that we take full responsibility for managing specific IT systems within your IT environment. We work with you to define a suitable service level and operate parts of your IT infrastructure in accordance with these specifications. Through defined interfaces and reporting, you always have the necessary overview of our activities and the performance of your systems. This frees up your IT department to take on other tasks and means they do not need to invest time and effort in gaining specialist knowledge for certain IT areas. With Managed Service, professionalism and security are always our top priorities: both operational reliability and the security of your data.
IT Services
The systems we operate are based on several parallel approaches, thereby protecting your network, servers and clients: deep packet inspection, proxy servers, email security gateways
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References
A strong Partner to its customers. Here you will find an Overview of our prestigious Clients, who give us their trust in the area of IT security. The listed companies come from different industries and underline our breadth of Expertise and reliability. We are proud to build long term partnerships based on trust and quality.
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Partners
Find out more about our strong partners. Together, we are committed to quality, reliability and long-term collaboration. After all, stable partnerships are the key to lasting success.
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Please contact us in
you have any questions, want any advice or would like a specific project with us to discuss?
We look forward to your message! Write us an E-Mail or call us directly. Our Team is happy to assist you.
We are available during our opening Hours Monday to Friday, from 8:00 – 18:00.
Location Southern Germany
- Phone +49 6232 60 58-0
- E-Mail: contact@nwe.de
Location Central Germany
- Phone +49 3691 880 36-0
- E-Mail: contact@nwe.de